Privacy Policy

Last Updated: June 2026

Elite Preserve Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, forms, communications and SMS messaging programs.

This Privacy Policy explains how we collect, use, disclose and protect your information.

Information We Collect

We may collect the following information:

  • Full name
  • Company name
  • Phone number
  • Email address
  • Property information
  • Service requests and inquiries
  • SMS consent records
  • Communication preferences
  • Website usage information and IP address

Information may be collected through website forms, contact forms, phone calls, emails, SMS communications, service requests, customer support interactions and other lawful business activities.

How We Use Your Information

We use collected information to:

  • Provide property preservation, maintenance, inspection and related services
  • Respond to inquiries and customer requests
  • Schedule appointments and service visits
  • Send service updates and notifications
  • Improve our website and services
  • Process transactions and invoices
  • Communicate regarding projects, estimates and work orders
  • Comply with legal obligations

SMS Communications and Consent

By voluntarily providing your mobile phone number and opting in through our website forms, agreements, service requests or other consent mechanisms, you agree to receive SMS communications from Elite Preserve Solutions.

These communications may include:

  • Appointment confirmations
  • Service updates
  • Project notifications
  • Customer support communications
  • Account-related alerts
  • Business-related notifications

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

Consent to receive SMS messages is not a condition of purchasing any service.

SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from us except where legally required or necessary to complete a previously requested transaction.

For assistance, reply:

HELP

or contact us directly through our website.

SMS Consent and Mobile Information Protection

SMS consent, mobile opt-in information and phone numbers collected for SMS communication purposes will not be sold, rented, shared or disclosed to third parties or affiliates for marketing or promotional purposes.

Your mobile information will only be used for the specific communication purposes for which you provided consent.

Data Sharing

We do not sell personal information.

We may share information only in the following circumstances:

  • With trusted service providers necessary for business operations
  • With communication and messaging platforms required to deliver SMS services
  • With contractors or vendors performing services on our behalf
  • When required by law, court order or government request
  • To protect our legal rights, customers, employees or property

All third-party service providers are expected to maintain appropriate security and confidentiality standards.

Data Security

We implement reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration or destruction.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes and enforce agreements.

SMS consent records may be retained to demonstrate compliance with applicable laws, carrier requirements, A2P 10DLC registration requirements and regulatory obligations.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website performance and enhance user experience.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Request information regarding data processing practices

Requests may be submitted through our contact information below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Updates to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or our SMS messaging practices, please contact:

Elite Preserve Solutions

Website: https://elitepreservations.com

Email: [email protected]

Phone: (323) 991-9136

SMS Compliance Notice

By submitting any form on our website and selecting the SMS consent checkbox, you agree to receive text messages from Elite Preserve Solutions regarding services, appointments, updates and account-related communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.

Mobile opt-in information, SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing or promotional purposes.